Complete Medical Lists, LLC ("we" or "us") provides clients with business and consumer mailing lists for marketing purposes. Our services help our clients and the platforms and partners they work with to reach their target audiences and provide more relevant marketing and communications.
We operate the website located at the domain CompleteMedicalLists.com (the "Website") and collect some data when you visit this Website. We also acquire data from other companies.
This Privacy Policy explains how we collect, use, and share personal information that we collect directly from you or from public sources or third parties, as well as the tools and options available to consumers to manage that information.
- Personal Information We Collect. In the preceding 12 months, we have collected the following categories and specific types of consumer personal information:
- Information that can be used to identify an individual, such as first, last, and middle name; nicknames; aliases; postal addresses; street addresses; IP addresses; email addresses; telephone numbers; professional licensing numbers; NPI numbers (medical specific to providers)
- Commercial information, such as products or services purchased
- Demographic information, such as age, birth date, gender, ZIP code, citizenship, ethnicity, marital status, household income
- Location or geolocation information, to the extent Google Analytics collects such information
- Online activities information, to the extent Google Analytics collects such information
- Professional or employment-related information, such as business contact information, current and past job titles, current and past employer, job history company name, and professional licensing information
- Protected class information under state or federal laws, such as age, gender, and family status
- Education information, such as colleges or universities attended, degrees obtained, and graduation year
- Inferences about or derived from any of the information above that may relate to your preferences or other matters
We do not knowingly collect or disclose personal information about persons under the age of 18. If a child under the age of 18 has provided us with personal information, we ask that a parent or guardian contact us so that the information can be deleted.
- How We Collect Personal Information. We collect personal information in the following ways, both directly and indirectly.
We collect personal information when you provide it
- When you place an order with us or request a quote from us
- When you submit a form through our Website
- When you provide information to one of our team members by telephone or email
- When you sign up for our newsletter or sign up to receive emails
We collect personal information from the following third parties
- Publicly available sources, such as property records, tax records, census records, research institutions, professional licensing databases, company websites, social media profiles, and professional groups
- Third parties who sell data, such as credit reporting agencies, advertising networks, internet service providers, social networks, data analytics providers, government entities, data brokers, and data providers
- Service providers who support our business, such as marketing companies and advertising networks
We collect personal information through automated means
Personal information is collected through automated technologies when you visit our Website or open a marketing email from us. Our Website does not collect information through automated means directly, but we do use Google Analytics, which collects certain information in this manner. You can learn more about the information that Google Analytics collects and how Google uses the information that it collects at this link.
A "cookie" is a small text file that is stored on an individual's computer and downloaded to the computer or mobile device when they visit a website. Cookies then send information back to the originating website on each subsequent visit, or to another website that recognizes that same cookie. We use the following types of cookies:
- Essential Cookies are required to make our Websites function properly and cannot be turned off in our systems. If you block these cookies, portions of our Websites may not function properly.
- Performance and Functional Cookies allow us to count visits and sources of traffic on our Website so we can measure and improve performance and functionality. They help us know which pages of our Website are most and least popular and how visitors move around the Website.
- Targeted Advertising Cookies may be set through our Website by our advertising and marketing partners. They may be used to collect anonymous or de-identified information about your browser, device, or browsing activities and to help us target or re-target marketing to you through online or offline means – for instance, to tell you about our services, events and other information about our company.
- Email Cookies may be placed in emails that we send to help us understand how email recipients respond to email campaigns, or to learn more (or help our clients learn more) about the recipients.
If you wish to opt out of allowing certain cookies, you may do so by changing your browser settings so that cookies from our Website cannot be set. Please note that if you delete, block, or otherwise restrict cookies, or use a different computer or Internet browser, you will need to renew your cookie management choices.
- Safeguarding Information. We take steps to ensure that the data we possess is housed and transmitted securely. These steps may include various methods of physical and electronic security, firewall protections, encryption and hashing of data, and access controls to personal information. However, neither we nor any platform can guarantee 100 percent safety from hacks or illegal intrusion, so this Privacy Policy does not guarantee against that possibility.
- Why We Use Your Personal Information. We use personal information for the following reasons:
- To respond to inquiries and provide support, including providing information about the services we offer
- To keep you updated on news, offers, and updates about our business and our services
- To enable our clients and their customers to generate and contact sales leads in their businesses
- To deliver, maintain, and improve our services
- To verify, update, and maintain the information and databases we provide through our services
- To run our own marketing campaigns and promote our services
The services we provide to our clients (or that they may provide to their clients) include:
- Assistance in targeting and optimizing of direct mail and email campaigns and of display, mobile and social media marketing campaigns
- Measuring the effectiveness of online or offline ad and marketing campaigns by determining which messages are most likely to be seen or opened by which types of consumers, or which types of ads are most likely to lead to purchases
- Analyzing and optimizing our clients' proprietary databases
- Data "hygiene" services, which is how companies update and/or "clean" their databases by either verifying, removing or correcting old, incorrect or outdated information
- Creation of sets of consumer attributes – categories of personal interests that are grouped together based on common interests or preferences ("Data Segments"), such as enjoying sports, travel, living in a middle-class neighborhood, or being a member of a certain profession, and associating these Data Segments with specific individuals, households, or when used online, a unique online identifier
- Our clients may use these Data Segments to tailor more relevant ads, marketing efforts, and offers to specific groups of individuals, or to learn more about their own customers and improve their own databases
- Our clients may use the personal information we collect and these Data Segments to analyze, locate, and create potential marketing "audiences" through multiple channels (e.g., web and mobile, or TV/radio) ("Cross-Channel Marketing")
Giving our clients access to personal information and other data when they send offers to their customers and others increases the likelihood that they will send relevant and desired, rather than unwanted offers, content, coupons and ads.
The table below explains what we use (process) each specific category of personal information reasons for and our reasons for doing so:
| Categories of Information Collected |
Purpose for Collection/Processing |
| Information that can be used to identify an individual |
- To deliver our services to our clients
- To respond to inquiries and provide support
- To keep you updated on news, offers, and updates about our business and our services
- To verify, update, and maintain the information and databases we provide through our services
- To run our own marketing campaigns and promote our services
|
| Commercial information |
- To deliver our services to our clients
- To respond to inquiries and provide support
- To keep you updated on news, offers, and updates about our business and our services
- To analyze how customers are using our services
- To verify, update, and maintain the information and databases we provide through our services
- To run our own marketing campaigns and promote our services
|
| Demographic information |
- To deliver our services to our clients
- To respond to inquiries and provide support
- To keep you updated on news, offers, and updates about our business and our services
- To analyze how customers are using our services
- To verify, update, and maintain the information and databases we provide through our services
- To run our own marketing campaigns and promote our services
|
| Online activities information |
- To analyze how visitors are using our Website
- To run our own marketing campaigns and promote our services
- To target or retarget ads for our services to you
|
| Professional or employment-related information |
- To deliver our services to our clients
- To respond to inquiries and provide support
- To keep you updated on news, offers, and updates about our business and our services
- To analyze how customers are using our services
- To verify, update, and maintain the information and databases we provide through our services
- To run our own marketing campaigns and promote our services
|
| Education information |
- To deliver our services to our clients
- To respond to inquiries and provide support
- To keep you updated on news, offers, and updates about our business and our services
- To analyze how customers are using our services
- To verify, update, and maintain the information and databases we provide through our services
- To run our own marketing campaigns and promote our services
|
| Inferences |
- To deliver our services to our clients
- To respond to inquiries and provide support
- To keep you updated on news, offers, and updates about our business and our services
- To analyze how visitors are using our Websites or services
- To verify, update, and maintain the information and databases we provide through our services
- To run our own marketing campaigns and promote our services
|
- How we share personal information. In the preceding 12 months, we have sold or shared the following categories of personal information with the third parties shown below:
| Who We Share With |
Categories of Information Shared |
Disclosed for Business Purpose |
Sold/Shared |
| Our affiliates, including companies Complete Mailing Lists, Political & Fundraising Lists, LLC, PFL-LLC.net and PoliticalFundraisingLists.net |
Information that can be used to identify an individual,
Commercial information
Demographic information
Online activities information
Professional or employment-related information
Protected class information
Education information
Inferences |
Yes |
Yes |
| Service providers we use to help run our business, such as providers involved in tech support, operations, website hosting, accounting, marketing, or other assisting us to provide and develop our services |
Information that can be used to identify an individual,
Commercial information
Demographic information
Online activities information
Professional or employment-related information
Protected class information
Education information
Inferences |
Yes |
No |
| Our clients and business and data partners (such as business partners who provide to marketers their own applications or data services and other data brokers who resell information) |
Information that can be used to identify an individual,
Commercial information
Demographic information
Professional or employment-related information
Protected class information
Education information
Inferences |
No |
Yes |
We may also disclose your personal information as follows:
- To government authorities (which may include to government bodies and law enforcement agencies) to the extent that we are required to do so by law; in connection with any legal proceedings or prospective legal proceedings; and in order to establish, exercise or defend our legal rights
- To successors or potential successors to all our part of our business, in the event of a major corporate transaction, including for example a merger, investment, acquisition, reorganization, consolidation, bankruptcy, liquidation, or sale of some or all of our assets, or for purposes of due diligence connected with any such transaction
- We may aggregate and/or de-identify any information collected so that such information can no longer be linked to you or your device ("Aggregate/De-Identified Information") and use Aggregate/De-Identified Information for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties, including advertisers, promotional partners, and sponsors, at our discretion
- How Long Your Personal Information Will Be Kept. We retain personal information as long as necessary to carry out the purposes outlined in this Privacy Policy. We may also retain personal information to fulfill a legal obligation, complete a transaction with you, prevent fraud, or for any other purpose permitted by law. Different retention periods apply for different types of personal information.
- For Consumers Residing in California. You have the right under the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA), and certain other privacy and data protection laws, as applicable, to exercise free of charge:
| Right to Know/Access What Personal Information We Collect |
You have the right to know what personal information we have collected about you during the previous 12 months |
| Right to Know/Access What Personal Information We Share |
You have the right to know what personal information we have sold or shared about you during the previous 12 months |
| Right to Opt Out of Sale or Sharing |
You have the right to opt out of the sale or sharing of any personal information we have collected about you. |
| Right to Opt Out of Automated Decision Making |
You have the right to opt out of automated decision making, including profiling, against any personal information we have collected about you. |
| Right to Limit Use of Sensitive Personal Information |
You have the right to limit the disclosure of your sensitive personal information if we use that information for any purposes other than the purposes designated in the CCPA.
You have a right to know if your sensitive personal information may be used, or disclosed to a service provider or contractor, for additional, specified purposes. |
| Right to Deletion |
Subject to certain exceptions set forth in the CPPA, you may request deletion of personal information we have collected about you. |
| Right of Correction |
If we maintain inaccurate personal information about you, you have the right to request us to correct that inaccurate personal information. |
| Protection Against Retaliation |
You have the right to not be retaliated against by us because you exercised any of your rights under the CCPA/CPRA. |
How to Exercise Your California Rights. If you are a resident of California and would like to exercise any of your rights as described in this Privacy Policy, you can do so through the following methods:
- Requests to Not Sell or Share My Personal Information by you or a third party who have authorized to act on your behalf can be made through our form here or by calling (877) 463-3232.
-
- All other requests can be made by calling (877) 463-3232 or emailing info@completemailinglists.com.
Please note that you may only make a CCPA/CPRA-related data access or data portability disclosure request twice within a 12-month period.
If you choose to contact us directly by, you will need to provide us with:
- Enough information to identify you;
- Proof of your identity and address; and
- A description of what right you want to exercise and the information to which your request relates.
We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information, or is someone authorized to act on such person's behalf.
Any personal information we collect from you to verify your identity in connection with you request will be used solely for the purposes of verification.
- For consumers residing in Colorado, Connecticut, Nevada, Utah and Virginia
We sell personal information and/or process personal data for the purposes of targeted advertising. If you are a resident of CO, CT, FL, IA (beginning 1/1/2025), MT (beginning 10/1/2024), OR, NV, TX, UT, or VA, you have the right to opt out of that sale or processing.
CO, CT, FL, IA, MT, OR, TX, UT, and VA, laws require that we provide certain disclosures, including a description of legal rights, to those who reside in those states. If you are a resident of CO, CT, FL, IA, MT, OR, TX, UT, or VA, this section applies in addition to all other applicable rights and information contained in this Policy.
As a resident of CO, CT, FL, IA, MT, OR, TX, UT, or VA, you have the right to request:
- To know more about whether we are processing your personal information, access and receive a copy of your personal information.
- That we correct your personal information that is inaccurate (not in Utah or Iowa).
- That we delete your personal information.
- To opt out of the processing of your personal information for the purposes of providing you with targeted advertising.
- Opt-out of profiling performed in furtherance of decisions that produce legal or similarly significant effects.
- Non-discrimination or retaliation for exercising any of these rights.
How to Exercise Your Rights. If you are a resident of CO, CT, FL, IA, MT, OR, TX, UT, or VA and would like to exercise any of your rights as described in this Privacy Policy, you can do so through the following methods:
- Requests to Not Sell or Share My Personal Information by you or a third party who have authorized to act on your behalf can be made through our website here or by calling (877) 463-3232.
- All other requests can be made by calling (877) 463-3232 or emailing info@completemailinglists.com.
The rights granted to you under applicable law may provide us with exceptions to fulfilling your request, including where we need to retain the information to fulfill a legal obligation, complete a transaction with you, prevent fraud or any other purpose permitted by law.
Should you wish to appeal a determination we have made with regard to your personal information request, send an email to info@completemailinglists.com within 14 days of receiving a final response from us. Include "Data Subject Rights Appeal" in the subject line of your email, and provide your name, the original request case number, the email address associated with your request and any relevant information for us to investigate your appeal. We will provide a response to your request for an appeal within a reasonable time and in accordance with applicable law.
- Texas
THE ENTITY MAINTAINING THIS WEBSITE IS A DATA BROKER UNDER TEXAS
LAW. TO CONDUCT BUSINESS IN TEXAS, A DATA BROKER MUST REGISTER
WITH THE TEXAS SECRETARY OF STATE (TEXAS SOS). INFORMATION ABOUT
DATA BROKER REGISTRANTS IS AVAILABLE ON THE TEXAS SOS WEBSITE.
The entity maintaining this website is a data broker under Texas law. To conduct business
in Texas, a data broker must register with the Texas Secretary of State (Texas SOS).
Information about data broker registrants is available on the Texas SOS website.
- California
Per California's The Delete Act of 2023, SB 362 (See Cal. Civ. Code section 1798.99.85(a).) Requests to delete, to know, to access, to opt-out of sale or sharing, or to limit the use of a consumer's personal information:
2023: 66
Mean days to respond to requests: 31
Median days to respond to requests: 22
Number of requests in which deletion was not required in whole, or in part, under each provision in California Civil Code section 1798.145 or 1798.146: 0
- For consumers residing outside the United States
Our services are intended only for companies operating in the United States. We do not have clients in regions outside the United States, including the European Economic Area (EEA), Switzerland and the United Kingdom (UK) and do not knowingly collect information on individuals that reside outside of the United States.
- Links to Other Sites
Our Website may provide links to Internet sites, content, or videos (embedded or direct links) maintained by third parties. We are not responsible for the sites, content, or videos available via those links, and we have not reviewed the privacy practices of those third parties. We encourage you to review the privacy practices of any third-party sites you choose to access.
- Contact Us
If you have questions or concerns about Complete Mailing Lists' privacy efforts or data products, please contact us:
Email: info@completemailinglists.com
Postal Mail:
Privacy & Data Security Officer
Complete Medical Lists
P.O. Box 329
Franconia, NH 03580
Phone: (877) 463-3232
